FAQs

We don't have a catalog at this time. We do have a price list available to view or print.

Everyone who orders needs to create an account and agree to our Terms and Conditions (please read them at least once). The email address you provide will be your username for future orders and will never be provided to other companies. We respect your privacy! The account will allow you to access your order history, saved address and other account features upon future visits to Hopewell Essential Oils.

Use the Comment field to share your greeting with your friend. They will receive a packing slip (no prices) and your note will be in the comments.

If you wish to pick up an order, please create an account and then email us. We'll set your account with an option for pick up.

Please allow us one business day to process your order. Place your order online and note in the ORDER NOTES about what time you plan to be in the area. We will take your order to the Renard Products Warehouse, which is near the corner of FM 933 (Gholson Road) and FM 308 just north of Waco (see the map).

If you are familiar with Homestead Heritage, this location is very close. Once you pull into the location at 6408 Gholson Rd., continue going straight passed a brown structure on your left (the former Simply Fabrics shop), and take the first left behind it. After you turn, straight ahead you will see a cement loading dock with a ramp. There is a large loading door and a typical access door to the right of it. We will hang the order on the door handle in a white plastic bag. Stairs to access the dock are on far right. Please allow us one business day to process your order and let us know about what time you’ll be by to pick it up and we’ll be sure to have it there. Please call the office if you have any trouble: 254-412-2282. Leave a message if we don’t answer - we will get right back with you. 6412 Gholson Road Waco, TX 76705

There is a lot that can be seen at Homestead Heritage, so it may be something you want to consider.
The Cafe is absolutely wonderful: cafehomestead.com
General Store: homesteadgeneralstore.com
Homestead Heritage: homesteadheritage.com

In order for essential oils to have a therapeutic effect we believe they must be pure plant extracts. The best way to assure the purity of each batch of oil is by testing the oil with Gas Chromatography/ Mass Spectrometry (GC/MS). At Hopewell Essential Oils every batch of oil purchased from a distiller or distributor is tested with GC/MS. We only buy from distillers and distributors who farm ethically and sell oils extracted from plants that have not been sprayed or treated with any chemicals and have been distilled with regard for therapeutic use. For more information, see Quality is Essential.

Our goal is to provide the highest quality oils for the lowest possible price. We didn't get into this as a business opportunity nor was it born out of any need for income. We don't have the markup in the product to discount it.

When a company offers sales, discounts, special pricing or wholesale, they have worked the cost of this into their prices and it's not ultimately in the end-users best interest. Our desire is to keep the prices as low as we can for everyone.

We have been asked about selling wholesale many times, and although we can't lower our prices, we have been able to work out solutions to help people accomplish their goals. We have health food stores, doctors, pharmacists, massage therapists, chiropractors and so on who resell our oils/products.

If you purchase the oils in quantity (meaning more than a few at time), you can effectively get the shipping down to $0.20/bottle (or less), whereas your client, if he/she purchased from us directly, would pay $6.00 for a single bottle of oil. The more bottles you purchase at time, the more you save since you are effectively buying down the cost of postage per bottle. We offer a flat-rate postage of $6 for all orders, so this works to your advantage.

There are some who purchase our oils in bulk (such as 8oz or 1kg sizes) and rebottle/label the oils themselves.

2ml, 5ml, 15ml and 30ml bottles typically come in amber glass bottles with a dropper orifice, which means that the essential oil comes out in drops.
If you purchase a spray, it will come in an amber glass bottle with a spray top.

Larger sizes such as 4oz and 8oz bottles are pourable and purchased to refill smaller bottles.

1 lb orders and larger come in industry-standard aluminum cans that are sealed to protect from breakage/leakage during shipping. The cans are resealable with a screw-on top, but we suggest that you decant the oil into smaller glass bottles for long-term storage.

We use aluminum containers for sizes 1lb and larger because they provide the best durability and reliability in transit. These bottles are lined with an industry-standard phenolic coating common in the essential oil industry which has been used for decades. This is how the oil is transported from the distiller/wholesaler to the distributor. The industry-standard phenolic lining coats the entire inside surface of the aluminum container and does not break down when in contact with essential oils short term. Decant the oil into smaller glass bottles for long-term storage.

Payments are through credit card and PayPal unless prior arrangements are made. If you would like to send a check, simply send us an email from the contact page and explain your situation.

Typically, orders placed on one business day are shipped the following business day. There may be exceptions, but this is our goal.

We will do our best to accommodate you if the order has not been packed and/or shipped. If your order has already been packed and you wish to add on, the addition may need to be considered a new order.

We ship internationally using the United States Postal Service Priority Mail International or UPS (your choice at check out). Shipping charges are based on the weight of your order, value and where it is being shipped. If you'd like a quote, please create an account and put the items into your cart. As you step through checkout you'll see a shipping estimate before you place your order. To learn more about the USPS international shipping and shipping restrictions visit http://www.usps.com/international/prioritymailinternational.htm

For those who want to consider a "forwarder," these testimonies may help:

SHOP & SHIP: is an international shipping option you may want to explore.
https://www.shopandship.com/en/home
Testimony from a customer in Qatar: Great news! I've received the parcel through Aramex service Shop & Ship on 7th January 2019. It only cost me around 36 USD from US to Qatar, which I had paid gladly to receive your products.

MY SHOPPING BOX: is another option.
https://www.my-shoppingbox.com
Testimony from a customer in Manila: I use Shipping Box which forwards my shipments to Manila either by ship or by air. As you may be aware, shipping thru the postal system to other countries is rife with delays and lost items. It's nice to have essential oils I can trust. I can't risk buying EOs In Manila that are way cheaper since I can't trust my health to lesser-quality essential oils. - Micheal in Manila

If you do not see the country you want to ship to in the drop-down menu, we may not be able to offer International Shipping to that country due to the regulations. Email us to double check.

Please contact us with any special requests. We are happy to custom blend upon request, and we are often able to import oils for special orders.

Due to the time we put into custom blending, we require that you purchase at least 2oz. Carriers are typically added to a custom blend by the end user. This leaves flexibility with dilution and carriers used. If you want a carrier added to a custom blend, we ask you purchase a minimum of 16oz. For calculating purposes, please have the formula equal -30 - as in the example below.

Please list what you'd like in your blend like this example:
8 Peppermint
8 Copaiba
6 Birch
4 Plai
4 Balsam Fir

Once we receive your formula, we'll get back with you ASAP with prices. If you have a name for it, please let us know so we can refer to it by name in our files. If you have special instructions you'd like on the label, that would be helpful as well, but we won't need that until you decide if you want us to blend it for you. Custom blends require an extra day or two to fill.

If you ordered the wrong product or changed your mind, we accept returns within 30 days of receipt of order of unopened products in new condition. Credit for the return will be placed on your Hopewell account and will be automatically applied to your next order. Please contact us to arrange return and for your RMA#.

Diffusers are guaranteed by the manufacturer and have a different procedure than other returns. Please contact us for the RMA form.

We cannot accept returns for custom orders, 2 mL samples, sprays, salves, mouthwash or Tooth Suds. All opened or used products purchased through Hopewell Essential Oils are non-refundable. We offer small, sample sizes of most oils/blends so they can be sampled before investing in larger bottles. Please make sure you intend to order what you selected before you finalize the order. Please click on the products to read descriptions for each product. The raw materials we offer are all natural and, as such, may vary in color, consistency and aroma from batch to batch.