Payment & Shipping Options
Payment Options
We accept Discover, Mastercard and Visa credit cards.
International orders may need to use PayPal.
Payment by check or money order upon request.
Shipping Options
You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, username, or password. Hopewell Essential Oils reserves the right, with or without notice, to cancel an order, refuse service, terminate your account, and/or refuse to ship to certain addresses.
PROCESSING TIME: Orders are typically processed quickly, so please double check it before completion. Once the oils have been mailed, we must require full payment. Most orders are processed the day they are received and mailed the next business day. USPS Priority and First Class mail is typically a 2-3 day delivery time. Tracking information is sent via email. Once the package leaves our facility, please direct questions about delivery to your local post office. We also offer UPS delivery options. Choosing "overnight" means that once we send the order, we'll send it for overnight delivery; it does not mean you'll receive the order the next day since it may take us a day or two to fill the order.
SHIPPING OUTSIDE USA: Orders shipped outside the U.S. may be subject to local duty charges by your government. These charges are the sole responsibility of the buyer. Hopewell Essential Oils is not responsible for any associated import fees that your country may impose. Please contact your local customs office to see what these charges are BEFORE placing your order. Estimated international shipping time is 4-10 days, but has taken up to a month. Length of time may vary based on international conflicts and issues. Many customers outside the United States and Canada might need to pay via PayPal.
For those who want to consider a "forwarder," these testimonies may help:
SHOP & SHIP: is an international shipping option you may want to explore.
https://www.shopandship.com/en/home
Testimony from a customer in Qatar: Great news! I've received the parcel through Aramex service Shop & Ship on 7th January 2019. It only cost me around 36 USD from US to Qatar, which I had paid gladly to receive your products.
MY SHOPPING BOX: is another option.
https://www.my-shoppingbox.com
Testimony from a customer in Manila: I use Shipping Box which forwards my shipments to Manila either by ship or by air. As you may be aware, shipping thru the postal system to other countries is rife with delays and lost items. It's nice to have essential oils I can trust. I can't risk buying EOs In Manila that are way cheaper since I can't trust my health to lesser-quality essential oils. - Micheal in Manila
CUSTOMS FEES: By accessing the website from locations outside the United States, you do so at your own initiative, and are responsible for complying with applicable local laws. All taxes, custom charges, tariffs and duties imposed by customs are your sole responsibility. Hopewell Essential Oils is not responsible for any associated import fees that your country may impose. These additional costs are the sole responsibility of the buyer.