We respect your privacy! Hopewell Essential Oils does not provide client information to other companies or agencies unless in connection with legal requirements. Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed or loaned! Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to.

We collect information from you when you subscribe to our newsletter, place an order, email a comment or fill out a form.
You may visit our site anonymously, but when you subscribe to our newsletter, you will enter your name and email address. When you order, you will be asked to enter your name, e-mail address, mailing address, phone number and credit/debit card information. All the information you use to create an account and place an order is saved under your account and fully accessible by you at any time. However, we do not have access to nor save your credit/debit card information.

The information we collect from you may be used in the following ways:
To process orders
To send periodic emails/newsletters
To personalize your experience (your information helps us to better respond to your individual questions and needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
The email address you provide will facilitate order processing (we will send a copy of your invoice and tracking information with each order), and it may be used to send you periodic newsletters, updates or related product information.

Your information, whether public or private, will not be sold, rented, loaned, exchanged, transferred or given to any other individual or company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Note: If at any time you would like to unsubscribe from receiving future newsletters, we include detailed unsubscribe instructions at the bottom of each email.

We are strong advocates of and honor your privacy. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit or access your personal information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider's database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. Your payment information will not be stored on our servers.

We do not share, sell, trade or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We reserve the right to release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others rights, property or safety.

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow them). This enables the sites or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and editing their personal information. To access your account information, log in and click on "My Account" in the top left corner. Select the various options to edit your account information.

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). Our website, products and services are all directed to people who are at least 13 years old or older.

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms / Conditions.

By using our site, you affirm your consent to our Privacy Policy.

If we decide to change our privacy policy, we will post those changes on this page.

You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, username or password. Hopewell Essential Oils reserves the right, with or without notice, to cancel an order, refuse service, terminate your account and/or refuse to ship to certain addresses.